About Us

Always Best Care combines national strength and standards with local accessibility and personal service. We support families throughout Chapel Hill-Durham and surrounding communities by providing non-medical in-home care and free community referral services. Our entire team has your loved ones best interests at heart, and will ensure that exceptional service and care is provided to all family members. We have strong relationships with social workers, senior communities, area hospitals and other senior resources that may be needed. We're here to serve your needs and we can help.
  • Member, Alzheimer’s Early Detection Alliance
  • Employees are our own - no contractors
  • Caregivers are thoroughly screened, trained, bonded and insured
  • Free consultations and community referral services
  • No hourly minimums or contracts
Call us at 919-357-1440 or email us for more information! 

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Always Best Care Owners

Todd Palmer 
Always Best Care owner and operator, Todd Palmer, is dedicated to providing the highest quality of home care to the elderly in Chapel Hill, Durham and surrounding communities. Todd has 30 years of experience in exceeding customers’ expectations through diligence, compassion and attention to detail. Todd adheres to the highest level of ethical standards and principles, and received ethics training at the graduate level at the University of North Carolina.

Elizabeth Hickman
Always Best Care owner and operator, Elizabeth Hickman, is equally dedicated and equipped to provide high quality home care to the elderly in Chapel Hill, Durham and surrounding communities. She pursued post-graduate education in research and applied psychology with a strong concentration in cognitive neuroscience as it relates to memory. During her education, she studied neuropsychology of the dementias and traumatic brain injury. She has international experience in working with and caring for children, adults and elders. Elizabeth also has training in human ethics and served two years on an  animal ethics university committee. She conducted award-winning experimental research in memory and learning using electroencephalograph (EEG) and event-related potentials (ERP). She presented experimental research on memory and learning at the 112# American Psychological Association (APA) conference. Elizabeth’s research in psychology of perception has been published. She is a member of International Golden Key Honor Society.